MuseumsEtc: Privacy and Cookie Policy

MuseumsEtc Ltd is committed to protecting your personal information and being transparent about what information we hold about you. In order for you to buy books online, and to provide you with a personalised shopping experience, we collect certain information from you. This privacy notice provides a brief explanation of what we collect and why. It also explains how we look after your data and keep it safe.

If you would like to unsubscribe from our list, please email us [unsubscribe@museumsetc.com] and we will take you off, normally within seven days. If required we can also delete ALL information about you from our systems.

Cookies
Our website may place small text files, known as "cookies", on your computer. We use cookies, including Google Analytics cookies, to improve your experience of using our website and to improve our range of products. All cookies used on our website are used in accordance with current UK and EU Cookie Law. Our cookies do not identify you as an individual. Before our website can place cookies on your computer you will be presented with a message requesting your consent to set these cookies. You may, if you wish, deny consent to the placing of cookies, however certain features of our website will not function fully or as intended.

What personal data we collect, how we use it and why
When you place an order on our website, we collect your name, delivery address, billing address, email address and phone number if provided. This is only used to fulfil your order. If we don't collect this personal data, we won't be able to process and deliver your order and comply with our legal obligations. Your details are then held by our website operator (Shopify) and are passed to our distributor (Ingram Book Group) to process and ship your order via courier or postal service such as Royal Mail, UPS, DHL or US Postal Service. All these third parties are also subject to their own privacy policies. 

Marketing communications
We aim to communicate with you in ways that you find relevant, timely and respectful. Only if you have actively chosen to be subscribed to our mailing list will you receive emails about sample book extracts, new books and special offers. If at any time you would like to unsubscribe from our list, please email unsubscribe@museumsetc.com.

Protection of your personal data
We store your personal data on password-protected systems and will never share this information with third parties unless we have to for the fulfilment of orders. When you make a payment online, we do not store your card details ourselves. The payment is processed independently with your bank provider or PayPal.

Sensitive personal data

Data protection law recognises that certain categories of personal information are more sensitive such as health information, race, religious beliefs and political opinions. We do not collect this type of information. We only connect information that is necessary to process your order.

If you have any questions at all, please do contact us at info@museumsetc.com.