Serving Children When Parents Come Along
Ellen M Rosenthal, President and CEO, Conner Prairie, Fishers, Indiana

Family Business
Tom Downey, President, Children’s Museum of Denver

A Special Service
Frazer Swift, Head of Learning, Museum of London

Rules for the (R)evolution of Museums
Elizabeth Wood, Museum Studies Program Faculty, Indiana University-Purdue University, Indiana

Capacity Building and Cultural Ownership
Eithne Nightingale, Head of Diversity Strategy, Victoria & Albert Museum, London

What Is The Power Of The Object?
Esben Kjaeldbæk, Head of the Museum of the Danish Resistance 1940-1945, National Museums of Denmark, Copenhagen

Interpreting The Second World War
James Taylor, Head of Research & Information, Imperial War Museum, London

How Museums Speak
Esben Kjaeldbæk, Head of the Museum of the Danish Resistance 1940-1945, National Museums of Denmark, Copenhagen

Ethnographic Research: A Fresh Eye On Marketing
Margot Wallace, Associate Professor, Marketing Communication, Columbia College Chicago

Creating The Utopian Experience
Gregory Krum, Director of Retail, Cooper-Hewitt, National Design Museum, Smithsonian Institution, New York City

Increasing Visitor Spend
Nuala McGourty, Retail Director, Royal Collection Enterprises, London

Confessions of a Long-Tail Visionary
Jeff Gates, Lead Producer, New Media Initiatives, Smithsonian American Art Museum, Washington, DC

Clearing the Path for Sisyphus
Jeff Gates, Lead Producer, New Media Initiatives, Smithsonian American Art Museum, Washington, DC

Engaging The Public
Wayne Labar, Vice President of Exhibitions and Featured Experiences, Liberty Science Center, New Jersey

Medicine On Show
Ken Arnold, Head, Public Programmes & Lisa Jamieson, Events Manager, Wellcome Collection, London

Crossing The Threshold: Design To Engage
Gillian Thomas, President & Chief Executive, Miami Science Museum

Science & Technology Exhibits: The Use of Interactives
Franz Klingender, Curator, Renewable Resources, Canada Science & Technology Museum Corporation

Collective Conversations
Malcolm Chapman, Head of Collections Development & Gurdeep Thiara, Curator of Community Engagement, The Manchester Museum, UK

Old Forms, New Purposes
Victoria Dickenson, Chief Knowledge Officer, Canadian Museum for Human Rights, Winnipeg, Canada

Inclusive Without Knowing It
Stephanie Wintzerith, Evaluation & Visitor Studies Consultant, Karlsruhe, Germany